Payment Policy – Effective Date: January 4, 2025
At FrostNariTech, we want to make your shopping experience secure, convenient, and seamless. Our payment policy outlines the payment methods we accept, payment processing procedures, and our approach to handling your payments.
1. Accepted Payment Methods
We offer a variety of secure payment options to ensure that your laptop purchase is quick and easy:
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: If you prefer PayPal, you can select this option at checkout for a secure and easy payment process.
- Apple Pay: Apple Pay is available for customers who want to complete their purchase quickly and securely using their Apple device.
- Google Pay: Google Pay is supported for Android users who prefer to pay via their mobile device.
Rest assured that all payment methods are processed securely, and your financial information is always protected.
2. Payment Security
At FrostNariTech, we take your security seriously. We use SSL encryption to protect your personal and payment details during checkout. Our payment gateway partners, including PayPal, Apple Pay, and Google Pay, also use state-of-the-art security protocols to ensure that your payment information remains safe.
We do not store your credit card or bank details. We only use the necessary information to complete your transaction.
3. Order Confirmation
After your payment is processed successfully, you will receive an order confirmation email. This email will include:
- A summary of your order (products purchased, price, and shipping details).
- Your order number.
- Estimated shipping and delivery dates.
Please review the details of your order carefully. If you do not receive an order confirmation email, please check your spam folder or contact our customer service team for assistance.
4. Sales Tax
Sales tax is applicable to all orders shipped to addresses within the state of Oregon (OR). However, since Oregon does not charge sales tax, no sales tax will be added to your order. For orders shipped outside of Oregon, we do not charge sales tax.
5. Currency
All prices on FrostNariTech are listed in U.S. Dollars (USD). If you are using an international payment method, your bank or payment provider may apply a currency conversion fee, and exchange rates may vary.
6. Payment Authorization
When you place an order, we will authorize the payment method to confirm that the funds are available. However, your credit or debit card will not be charged until the order has been processed and shipped. If there are any issues with payment authorization, we will reach out to you for clarification.
7. Failed Payments
If your payment fails, you will receive a notification via email or phone. Common reasons for failed payments include incorrect card details, insufficient funds, or expired payment methods. Please review your payment information and try again, or select an alternative payment method. If you continue to experience issues, our customer support team will be happy to assist you.
8. Cancellations and Refunds
If you wish to cancel your order after payment has been processed, please contact us immediately. Orders can be canceled as long as they have not been shipped. If the order has already been shipped, you may need to initiate a return once you receive the item.
We issue refunds to the original payment method after we receive and inspect the returned item. Please note that shipping costs are non-refundable, unless the return is due to an error on our part.
9. Payment Plan Options (Coming Soon)
In the near future, we will offer financing options, including monthly payment plans for qualifying purchases. Stay tuned for more details on how you can purchase your laptop and pay in installments.
10. Customer Support
Our customer service team is here to help with any questions or concerns you may have regarding payments. Feel free to contact us using the details below:
Customer Service Contact Information:
- Phone: (541) 474-5010
- Email: info@frostnaritech.com
- Website: https://frostnaritech.com/
Thank you for choosing FrostNariTech. We are committed to providing you with a smooth and secure shopping experience, and we look forward to serving you!