Sales Policy for Frostnaritech

Effective Date: January 4, 2025

Welcome to Frostnaritech!
We are thrilled to have you visit our store, where we offer top-quality laptops and tech solutions designed to meet your needs. Frostnaritech is committed to providing exceptional products, excellent customer service, and a seamless shopping experience. Below, you will find our sales policy, which governs the terms and conditions of purchasing products from our website.

1. General Terms and Conditions

At Frostnaritech, we strive to provide the best shopping experience for our customers. By purchasing from us, you agree to the following terms and conditions. These terms apply to all sales of laptops and tech products through our website https://frostnaritech.com or in-store.

Product Availability

All products available on our website are subject to availability. In the event that an item is out of stock, we will notify you immediately. We will make every effort to restock products as soon as possible, but we cannot guarantee specific restock dates.

Product Descriptions

We strive to provide accurate and up-to-date information regarding the products on our website. However, product descriptions, prices, and availability are subject to change without notice. We do our best to ensure that all details are correct, but we cannot be held responsible for any inaccuracies.

Pricing

Prices displayed on the website are in USD and do not include applicable taxes, shipping charges, or fees. These additional charges will be calculated during the checkout process and clearly shown before you finalize your order. We reserve the right to change prices without prior notice.

Payment Methods

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment systems. Payments are processed securely through trusted third-party services to ensure the safety of your personal information.

Order Confirmation

Once you place an order on our website, you will receive an order confirmation email containing the details of your purchase. Please review this confirmation carefully. If you notice any errors, contact us immediately via our customer support email: info@frostnaritech.com.

Shipping and Delivery

We offer both local and international shipping. Shipping times and costs vary depending on your location. Orders are processed within 1-3 business days after the payment is confirmed. You will receive a tracking number once your order is dispatched. Please note that shipping delays may occur due to unforeseen circumstances.

Returns and Refunds

Frostnaritech offers a 30-day return policy for products purchased on our website. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund or exchange, provided the product is in new and unused condition with all original packaging intact. Please visit our returns page on the website for full details on how to process returns and refunds.

Warranty and Support

All laptops and tech products purchased from Frostnaritech come with a manufacturer’s warranty. The warranty period and conditions vary depending on the manufacturer and product. Should you experience any issues with your product, please contact our customer support team for assistance.

2. Customer Service and Support

At Frostnaritech, we take pride in providing exceptional customer service. If you have any questions or concerns about your order or our products, our support team is ready to assist you. You can contact us through the following channels:

  • Email: info@frostnaritech.com
  • Phone: (541) 474-5010
  • Address: 1405 Playford Ln, Grants Pass, Oregon (OR), 97527

We are available Monday through Friday from 9 AM to 6 PM PST. Our dedicated support staff will respond to your inquiries promptly.

3. Privacy and Security

Frostnaritech is committed to protecting your privacy and personal information. We implement industry-standard security measures to ensure that your data is safe during transactions. We will never sell, rent, or share your personal information with third parties without your consent, except as required by law.

For more information on how we collect and use your data, please read our Privacy Policy, available on our website.

4. Limitation of Liability

Frostnaritech is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the products sold on our website. Our liability is limited to the price of the product purchased. We do not guarantee that the website will be error-free or that access will be uninterrupted.

5. Changes to This Policy

We may update or modify this sales policy at any time without prior notice. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. It is recommended that you review this policy periodically to stay informed of any changes.

6. Contact Information

If you have any questions or concerns about our sales policy, please don’t hesitate to contact us. We value your feedback and are always happy to assist you.

Thank you for choosing Frostnaritech, where your satisfaction is our priority. We look forward to serving you!